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Effective Public Relations is the art of ‘Making good works well known and well thought of.’ This is still the most important job of a Public Relations Agency.
In the 21st Century, however good your product or service, or however worthwhile your cause, Image Management and Reputation Management are a vital elements of effective Public Relations Services.
Good Image and Corporate Image can be the difference between failure and success for and individual business or corporation.
A Public Relations Consultancy needs to offer positive strategies to ensure you or your company has a good image.
This includes pro-active strategies such as strategies for Image Management and Reputation Management .
A number of factors can affect your reputation.
Some situations that affect your good image can be somewhat planned for in advance but cannot be predicted. This would include such situations as natural disasters that affect production and delivery schedules. Even so an effective Public Relations Agency would be able to quickly devise and execute strategies to preserve your Corporate Image during such a difficult time.
Other situations can be both planned for and predicted such as negative campaigns, designed to overtly or covertly underminine your good image. Sometimes competitors will undermine Good Image or Corporate Image by undermining your business, products or services in order to grab your business or customers.
Sometimes your good image can be undermined through staff rudeness or incompetence, and in rare cases by criminality it is impossible to watch staff continually, quite apart from the civil liberties issues involved in that. Nevertheless your good image is often tarnished by this.
You may also find that you or your business is being subjected to what is known as a black propaganda campaign.
Sometimes lies are spread in a deliberate campaign designed to damage yours or your Corporate Reputation. These can sometimes be agrresive and vicious, and in such cases you may need strategies from a good Image Manager or PR Consultants as well as some effective Public Relations strategies.
This is not an area all Public Relations Consultants handle well and among other things needs a good Image Manager who can manage your Media Image. This could make or break you or your company.